Shipping Information

At gerole.com, we believe that every garment tells a unique story, and we are dedicated to delivering these stories to your doorstep. Our commitment to social responsibility and sustainable development ensures that your shopping experience aligns with the values of the modern world. With our well-structured shipping processes and attention to detail, your order will be handled with the utmost care and delivered in a timely manner.

Delivery Options:
1. Standard Shipping: We offer free standard shipping on all orders within Europe. Your package will be delivered within 5-7 business days. (Please note that due to current global circumstances, there may be slight delays in delivery times.)

2. Express Shipping: For those who can't wait to get their hands on our exquisite garments, we provide express shipping at an additional cost. Your order will be prioritized, and you can expect delivery within 2-3 business days.

Packaging:
We understand the importance of sustainable packaging. Every item you purchase from us will be carefully packaged using eco-friendly materials, minimizing waste and contributing to a greener future.

Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email along with a tracking number. This enables you to track your package in real-time and stay updated on its journey to your doorstep. Rest assured, we will keep you informed every step of the way.

Returns and Exchanges:
In the unlikely event that you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges. Simply contact our customer support team within 14 days of receiving your order, and we will guide you through the process. Please note that certain conditions may apply.

Customer Support:
We value your satisfaction above all else. Our dedicated customer support team is available 24/7 to assist you with any queries or concerns you may have. Feel free to reach out to us via email at info@gerole.com. We are here to ensure your shopping experience exceeds expectations.

Embrace the world of fashion, sustainability, and social responsibility with gerole.com. We invite you to explore our curated collection, where every garment is a masterpiece and every purchase makes a difference.